Contact Us

Questions about your subscription, your bill or your data — we aim to reply within one business day.

📧 Customer support

For anything to do with Tomecore — playback or download problems, catalogue questions, billing queries or feedback — email our support team. Please include the mobile number you subscribed with so we can find your account.

info@tomecore.com

❌ How to cancel

Send STOP to the service short code shown in your welcome SMS. Cancellation takes effect immediately and stops all further charges.

Your subscription is €27.48 per month and renews automatically until you do this.

If the short code is not working for you, email us and we will cancel it from our side.

🏢 Registered office

FRST Media Europe B.V.
Keizersgracht 268
1016EV Amsterdam
Netherlands

KvK registration: 80008798
Registered with the Dutch Chamber of Commerce.

Tomecore is a FRST Media brand, technically supported by Bookworld, a Media Pay Plus brand.

🔒 Privacy requests

To access, correct or delete the personal data we hold about you, or to object to processing, email us with your mobile number and a short description of your request.

What we collect and why is set out in our Privacy Policy. You also have the right to complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).